FAQ

Have a question that isn’t answered on this page? Feel free to contact us and we will get back to you shortly.

Q: How do I find out the value of my laptop?

A: Go to Get A Quote to request for a free quote for your laptop. You will then receive an sms from our staff on the value of your laptop. The more information you provide, the more accurate the quote will be.

Q: How can I get paid?

A: We will pay you in cash on the spot when we receive and inspect your device.

Q: Where and when would the transaction take place?

A: We will arrange the time and location with you after confirmation of sale through the phone.

Q: Why haven’t I receive the sms quote?

A: Did you give the correct handphone number? If not, please submit your request again. Otherwise it might be because all our staffs are off work. Our working time is from 9am to 9pm so please do understand if you’re submitting your request in the middle of the night. We will get back to you as soon as we can.

Q: My laptop is in really bad condition, will you still buy it?

Yes! Condition is included in our quote form, we may well still offer you money for your heavily damaged laptop.

Q: Is my personal data safe?

A: Yes, we reformat all hard drives clean once we receive them.

Q: What if I have more than 1 laptop to sell?

A: If you have less than 4-5 laptops to sell, we suggest that you submit a quotation request for each laptop. If you have 5 or more laptops to sell, please contact us through our contact form with your email and contact number.

Q: I've had a better offer elsewhere, what can you do?

A: If you have received a better quote we guarantee to beat it, just get in touch with us.